Privacy Policy

Privacy Policy and Terms and Conditions

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

No Mobile Information Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Interpretation & Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Cookies are small files placed on Your Device by a website, containing information about Your browsing history.
  • Country refers to: FL, US.
  • Device means any device capable of accessing the Service, such as a computer, cellphone, or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means a company or individual engaged by the Company to facilitate the Service, provide service-related tasks, or assist in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, such as page visit duration and interactions within the Service.
  • You means the individual accessing or using the Service, or a company or legal entity on behalf of which such individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device’s IP address, browser type, browser version, the pages You visit, the time and date of Your visit, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information to improve Your experience.

Types of Cookies We Use:

  • Necessary Cookies: These enable core functionalities such as security and accessibility.
  • Preference Cookies: These store Your preferences and settings.
  • Analytics Cookies: These help Us analyze website traffic and performance.
  • Marketing Cookies: These track Your interaction with Our Service to provide relevant content.

You can set Your browser to refuse Cookies, but some parts of the Service may not function properly as a result.

Use of Your Personal Data

We use Your Personal Data to:

  • Provide and maintain the Service.
  • Manage Your Account.
  • Process and fulfill Orders.
  • Respond to Your inquiries and provide customer support.
  • Send appointment reminders, order confirmations, and general service-related messages.
  • Improve the functionality, security, and user experience of the Service.

Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.

Security of Your Personal Data

We implement appropriate security measures to protect Your Personal Data. However, no method of transmission over the Internet is 100% secure. While We strive to protect Your information, We cannot guarantee its absolute security.

Your Rights Regarding Personal Data

You have the right to:

  • Access, update, or delete Your Personal Data.
  • Withdraw consent for data processing.
  • Restrict the processing of Your Personal Data in certain cases.

To exercise these rights, please contact Us.

Children’s Privacy

Our Service is not intended for individuals under the age of 13, and We do not knowingly collect Personal Data from children. If You become aware that a child has provided Us with Personal Data, please contact Us to request deletion.

TERMS & CONDITIONS

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings as defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

  • Account refers to a unique account created for You to access our Service or parts of our Service.
  • Country refers to:  United States.
  • Device means any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
  • Feedback refers to any feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
  • Goods refers to items offered for sale through the Service.
  • Orders means a request by You to purchase Goods from Us.
  • Promotions refer to contests or other promotional offers provided through the Service.
  • Service refers to the Website and any associated customer communication services.
  • Terms and Conditions (“Terms”) means these Terms and Conditions that constitute the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service refers to any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such an individual is accessing or using the Service.

Acknowledgment

These Terms and Conditions govern the use of this Service and form the agreement between You and the Company. By accessing or using the Service, You agree to comply with these Terms. If You do not agree, You may not use the Service.

You represent that You are over the age of 18. The Company does not permit individuals under 18 to use the Service.

Your use of the Service is also governed by our Privacy Policy, which details how we collect, use, and disclose Your personal information. Please review the Privacy Policy before using our Service.

Inner Services Customer Communications

Inner Services Customer Communications is a messaging program used for customer service interactions, including:

  • Appointment reminders and confirmations
  • Order confirmations and updates
  • General customer service notifications

By opting into this Service, You consent to receive SMS messages related to these functions.

SMS Messaging Policy

  • Opting Out: You can cancel the SMS service at any time by texting “STOP” to the shortcode. After sending “STOP,” You will receive a confirmation message of Your unsubscribe status. Following this confirmation, You will no longer receive SMS messages from Us.
  • Rejoining: To opt back in, sign up as You did initially, and we will resume sending SMS messages.
  • Assistance: If You experience issues with the messaging program, reply with “HELP” for more support or contact {support email address or toll-free number} directly.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Message & Data Rates: Standard message and data rates may apply for messages sent to and from Us. Message frequency varies. Contact Your wireless provider for questions about Your text or data plan.
  • Privacy Policy: For inquiries regarding data privacy, please refer to our Privacy Policy: {link to privacy policy}.

Placing Orders for Goods

By placing an Order through the Service, You confirm that You have the legal capacity to enter into binding contracts.

Order Information

To place an Order, You may be required to provide information, including but not limited to:

  • Name
  • Email
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (e.g., credit/debit card information)

By submitting this information, You authorize Us to process payments through third-party payment processors.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time due to:

  • Product unavailability
  • Errors in product descriptions or pricing
  • Suspected fraud or unauthorized transactions

Orders may only be canceled and refunded in accordance with our Returns Policy.

Pricing and Payments

  • Price Adjustments: Prices may be updated at any time before an Order is accepted.
  • Payment Methods: Payments must be completed using approved methods such as Visa, MasterCard, American Express, or online payment systems like PayPal.

User Accounts

When You create an Account, You must provide accurate and up-to-date information. Failure to do so may result in termination of Your Account.

You are responsible for maintaining the security of Your password and agree to notify Us immediately of any unauthorized use.

Intellectual Property

All content, trademarks, and materials associated with the Service remain the property of the Company and its licensors. Unauthorized use of Our intellectual property is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Loss of profits or revenue
  • Business interruption or data loss
  • Any indirect, incidental, or consequential damages

In any case, Our liability shall not exceed the amount paid by You through the Service or $100 if no purchases were made.

 

Changes to These Terms

We reserve the right to modify these Terms at any time. If significant changes occur, we will provide at least 30 days’ notice.

By continuing to use the Service after updates take effect, You agree to be bound by the revised Terms.